Privacy Policy

Effective date: 2026-10-30

This Privacy Policy explains how Penny AI Solutions, operated by Datafy AI LLC ("we," "us," or "our"), collects, uses, and protects information when you visit our websites (including penny-ai-solutions.com and vets.penny-ai-solutions.com), call or text our phone lines, book a call with us, or use our services.

Information we collect

Information you give us: your name, business name, email address, phone number, and anything you share when you book a call, email us, call us, or text us.
Calls and messages: when you call our AI receptionist line, the call may be answered by an AI assistant, and the call may be recorded and transcribed so we can respond to you and improve our service. Text messages you send or receive are stored as part of your conversation history.
Website information: basic technical data such as your browser type, device, pages visited, and approximate location, collected automatically by our website host and booking tools.
Client information: if you become a client, we collect the business details needed to set up your service (for example, hours, services, FAQs, and how you want calls handled).

How we use information

To respond to your questions, calls, and messages
To schedule and hold calls and meetings
To provide, set up, and support our services
To send follow-up emails or texts you've requested or agreed to receive
To improve our website and services
To meet legal obligations

How we share information

We do not sell your personal information. We share it only with service providers who help us run our business, such as our website host, email and calendar provider, scheduling tool, and phone and AI voice providers. They may use it only to provide services to us. We may also share information if required by law.

Mobile information: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

Call recording

Calls to our phone lines may be recorded and transcribed. By staying on the line after being told the call may be recorded, you agree to the recording.

How long we keep information

We keep information only as long as needed for the purposes above, or as required by law, and then delete or anonymize it.

How we protect information

We use reasonable safeguards, including secure, password-protected accounts with trusted providers. No method of storage or transmission is 100% secure.

Your choices

You can ask to see, correct, or delete your information by emailing us.
You can unsubscribe from emails at any time by replying "unsubscribe."
You can stop text messages at any time by replying STOP. See our SMS Terms.

Children

Our services are for businesses and are not directed to children under 13. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it was last updated.

Contact us

Penny AI Solutions (operated by Datafy AI LLC)
Camp Hill, Pennsylvania
Email: info@penny-ai-solutions.com
Phone: (888) 553-9321